• Blue Sky Fibers Yarns
    A selection of all natural fibers, unique blends and textures including luxurious baby alpaca, premium wools, silk, cashmere, and organic cotton.
  • Spud & Chloë Yarns
    Fall in love with our family-friendly machine washable wools, silk and organic cotton fibers that come in an array of playful colors.
  • Blue Sky Fibers Patterns
    From hats to mittens, scarves to sweaters, here is where you’ll find a comprehensive collection of patterns for knitters and crocheters of every skill level.
  • Spud & Chloë Patterns
    Plenty of fun, machine washable pattern designs for everyone in the family.

Privacy Policy

Last updated: August 13, 2018

Blue Sky Alpacas LLC (DBA Blue Sky Fibers) (“us”, “we”, or “our”) operates the https://blueskyfibers.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy (also “policy”).

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.blueskyfibers.com

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our website. By accessing or using this website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

At the end of this Privacy Policy, we will ask those of you located in EU countries to click a box indicating that you agree to this Privacy Policy. If you do not wish to click the box, then please do not use the website.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, name and password (“Personal Information”). We also collect on or through the website, information that you provide by filling in forms on the website, your search queries on the website and details of transactions that you carry out through the website. We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

We may disclose personal information that we collect or that you provide as described in this Privacy Policy:

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.
  • Periodic emails
  • The email address you provide may be used to respond to their inquiries, and/or other requests or questions. They will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or you may contact us via our Site.

Log Data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics, Hubspot and Facebook’s Pixel that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

If we learn of a security breach involving our collection of your Personal Information, we will inform you and others in accordance with applicable law. If you believe that your Personal Information has been compromised from our website, please contact us as described in the Contact Information section.

Data Retention

We generally store your personal information that we collect for as long as it is needed for the purposes outlined herein and for the retention periods of the service providers who we use. If you ask us to remove personal information from active databases, we may retain it for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

Access, Correction and Deletion

Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you may check your personal information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on our website, you can access and change your online account profile yourself. You also have the right to request that your personal information be deleted or removed without the need for a specific reason, and you have the right to data portability if it should become relevant. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time, by contacting us as indicated below under the heading “Contact Information”.

You may also ask us to change your preferences regarding how we use or disclose your information, including blocking or suppressing the processing of your personal information or objecting to it being used for certain purposes, as allowed by law, and let us know that you do not wish to receive any further communication from us.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of August 13, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Unsubscribe

If you receive commercial emails from us, you may Unsubscribe at any time by sending us an email as described in the Contact Information section.

Contact Information

If you have any questions about this Privacy Policy, please contact us toll-free (888) 460-8862 or info@blueskyfibers.com.